1. Website login to your account, click my order, you can view your subscription code 2. The subscription code will be sent to your email at once automatically when paid. If not received in 5mins, please check whether in your spam box or contact us directly： [email protected]

Yes, you can load applications from the App Store. Many thanks for your order. Any question, please feel free to contact me.^_^

The device consumes bandwidth on how much you actually use it. It may consumes approx. 3.6Gb per hour, we strongly recommend “unlimited” internet connection plans.

We recommend a minimum speed of 5Mbps FIBER INTERNET min. 1Mbps internet connection. ADSL INTERNET min. 2Mbps internet connection. DSL INTERNET min. 2Mbps internet connection. 4G INTERNET min. 5Mbps internet connection. 3G INTERNET min.10Mbps internet connection. CABLETV INTERNET min. 10Mbps internet Connection.

Please get the trial code from this link http://www.xtrixtviptv.com/free-trial.html The trial code will be sent to your email automatically. If not received in 5mins, please check whether in your spam box.

I completed your registration yesterday to receive a 3 day free trial. But till now still now receive the email to confirm my registration, I even clicked re-send but still nothing in my inbox or junk folder etc. Please help. Kind Regards

Our devices automatically retrieve the latest firmware upgrade there is no need for you to do anything. Also there is firmware download link, and easy for upgrade through SD card.

Please visit our replacement page. All products have 1 year warranty from first day usage.

You can get the free trial code from this link http://www.xtrixtviptv.com/free-trial.html Normailly, the code will be sent to your email at once after, If not receive, please check your spam box. If still not get it, please take pic of your device ID, and send email to [email protected] to ask for activation.

If not receive, please check your Junk Folder/ Spambox. If over 10mins do not receive it, please leave message with your requirement or inform your registered email to us. We will reactivate your registration, or send the testing code to you directly by hand.

Yes, our website using Credit Card Visa or Master. You can do rights protection if you didn’t receive product after paying.

The subscription code will be sent to your email at once automatically when paid. If not received in 5mins, please check whether in your spam box or contact us directly.

One code can be used on one device only. If device broken or want to use on another device, please contact us. Engineer will transfer the code to another device.

(1)Please check whether fill in the correct code. (2)Please check whether install the correct version apk. There are two kinds, Normal Version(Blue Color) & Plus Version (Red Color). Both are using differrent codes.

Please download the STB version apk directly from website or contact us for download. We will send another download link or send to you directly by email. You can download to a USB stick, then plug it into FireStick/FireTV to install.

Our iptv can run on Firestick/FireTV. Please download the STB version apk, then install it on FireStick or FireTV directly.

Please download the STB version apk directly from website or contact us. We will send another download link or send you directly by email. Then you can download to a USB stick, then plug it into SmartTV to install.

Sorry, XtrixTV IPTV can not support M3U, but can run on Android Device like Smart TV, Samsung Phone, PAD, Android TV Box, Enimga2 DVB Box and so on.

A: Sorry, Xtrixtv IPTV can not run on MAG Device, but can run on Android Device like Smart TV, Samsung Phone, PAD, Android TV Box, Enimga2 DVB Box and so on.

1. Website login to your account, click my order, you can view your subscription code 2. The subscription code will be sent to your email at once automatically when paid. If not received in 5mins, please check whether in your spam box or contact us directly： [email protected]

(1)Please not use VPN, make sure your Credit Card iussing country is the same as now internet login country. (2)Do payment by Western Union or AliPay. Please contact [email protected] for more details.

The subscription code will be sent to your email at once automatically when paid. If not received in 5mins, please check whether in your spam box or contact us directly.

After inviting your friends to register in our website, you will get 10 bonus points and discount code, as well as your friends can get the same.

Even after your friends consumption, you will get the bonus points, such as 100USD with 100 bonus points

Use it in the shopping cart and directly. ( It is only for IPTV packages now)

1.To get it from register by other person’s invitation 2.To get from by inviting other people to register 3.We will put out some codes to facebook, twitter, YouTube and other forums time to time.

Two ways once your goods are sent: 1) Check our automatic email notification; or 2) Sign in to your account and view the tracking code.

Q:I completed your registration yesterday to receive a 3 day free trial. But till now still now receive the email to confirm my registration, I even clicked re-send but still nothing in my inbox or junk folder etc. Please help. Kind Regards A: Normally the registration confirmation email will be sent to you automatically at once. If not receive, please check your Junk Folder/ Spambox. If over 10mins do not receive it, please leave message with your requirement or inform your registered email to us. We will reactivate your registration, or send the testing code to you directly by hand.

We recommend a minimum speed of 5Mbps FIBER INTERNET min. 1Mbps internet connection. ADSL INTERNET min. 2Mbps internet connection. DSL INTERNET min. 2Mbps internet connection. 4G INTERNET min. 5Mbps internet connection. 3G INTERNET min.10Mbps internet connection. CABLETV INTERNET min. 10Mbps internet Connection.

Yes, our website using Credit Card Visa or Master. You can do rights protection if you didn’t receive product after paying.

Yes, you can load applications from the App Store.

One code can be used on one device only. If device broken or want to use on another device, please contact us. Engineer will transfer the code to another device.